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| Hi {firstname} {lastname}, |
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| Your order #{id_order} - Payment processing error |
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There is a problem with your payment for {shop_name} order #{id_order}. Please contact us at your earliest convenience.
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We cannot ship your order until we receive your payment.
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You can review your order and download your invoice from the "Order history" section of your customer account by clicking "My account" on our shop.
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If you have guest account, you can follow your order via the "Guest Tracking" section on our shop.
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{shop_name} powered by PrestaShop™
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