371 lines
16 KiB
PHP
371 lines
16 KiB
PHP
<?php
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require_once(dirname(__FILE__).'/../../config/config.inc.php');
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require_once(dirname(__FILE__).'/../../init.php');
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require_once(dirname(__FILE__).'/Reason.php');
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$controller->preProcess();
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$langs = Language::getLanguages();
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$lang = (int) $cookie->id_lang;
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$isolang = Language::getIsoById($lang);
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$errors = array();
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if ($cookie->isLogged()) {
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$smarty->assign('isLogged', 1);
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$customer = new Customer((int)($cookie->id_customer));
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if (!Validate::isLoadedObject($customer)) {
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die(Tools::displayError('Customer not found'));
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}
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$products = array();
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$orders = array();
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$getOrders = Db::getInstance()->ExecuteS('
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SELECT id_order
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FROM '._DB_PREFIX_.'orders
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WHERE id_customer = '.(int)$customer->id.' ORDER BY date_add
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');
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foreach ($getOrders as $row) {
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$order = new Order($row['id_order']);
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$date = explode(' ', $order->date_add);
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$orders[$row['id_order']] = Tools::displayDate($date[0], $cookie->id_lang);
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}
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$orderList = '';
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foreach ($orders as $key => $val) {
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$orderList .= '<option value="'.$key.'" '.((int)(Tools::getValue('id_order')) == $key ? 'selected' : '').' >#'.$key.' - '.$val.'</option>';
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}
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$smarty->assign('orderList', $orderList);
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}
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if (Tools::isSubmit('submitMessage')) {
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$alert_mode = false;
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if(Module::isInstalled('ant_alerthack')) {
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$alert_mode = true;
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include_once dirname(__FILE__).'/../../modules/ant_alerthack/models/Suspect.php';
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}
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$fileAttachment = NULL;
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if (isset($_FILES['fileUpload']['name']) AND !empty($_FILES['fileUpload']['name']) AND !empty($_FILES['fileUpload']['tmp_name']))
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{
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$extension = array('.txt', '.rtf', '.doc', '.docx', '.pdf', '.zip', '.png', '.jpeg', '.gif', '.jpg');
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$filename = uniqid().substr($_FILES['fileUpload']['name'], -5);
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$fileAttachment['content'] = file_get_contents($_FILES['fileUpload']['tmp_name']);
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$fileAttachment['name'] = $_FILES['fileUpload']['name'];
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$fileAttachment['mime'] = $_FILES['fileUpload']['type'];
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}
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$message = Tools::htmlentitiesUTF8(Tools::getValue('message'));
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if (Tools::getValue('email2') != '') {
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$this->errors[] = Tools::displayError('Invalid');
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}
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elseif (preg_match("/\p{Han}+/u", $message)) {
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$this->errors[] = Tools::displayError('Invalid message');
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}
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elseif (!($from = trim(Tools::getValue('from'))) OR !Validate::isEmail($from)){
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$errors[] = Tools::displayError('Invalid e-mail address');
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}
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elseif ($alert_mode && Suspect::isBannished($from)){
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$errors[] = Tools::displayError('Message cannot be sent.');
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}
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elseif (!($message = nl2br2($message))){
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$errors[] = Tools::displayError('Message cannot be blank');
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}
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elseif (!Validate::isCleanHtml($message)){
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$errors[] = Tools::displayError('Invalid message');
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}
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elseif (!($id_contact = (int)(Tools::getValue('id_contact'))) OR !(Validate::isLoadedObject($contact = new Contact((int)($id_contact), (int)($cookie->id_lang))))){
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$errors[] = Tools::displayError('Please select a subject on the list.');
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}
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elseif (($id_contact = (int)(Tools::getValue('id_contact'))) && $id_contact == 9 && !Tools::getValue('id_reason')){
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$errors[] = Tools::displayError('Please select a reason on the list.');
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}
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elseif (($id_contact = (int)(Tools::getValue('id_contact'))) && ($id_contact == 9 || $id_contact == 1 || $id_contact == 2) && !Tools::getValue('id_order')){
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$errors[] = Tools::displayError('Please enter/choose an order ID');
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}
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elseif (($id_contact = (int)(Tools::getValue('id_contact'))) && $id_contact == 1 && !Tools::getValue('id_products')){
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if((int)($cookie->id_customer)){
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$errors[] = Tools::displayError('Please choose a product');
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} else {
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$errors[] = Tools::displayError('You have to be logged');
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}
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}
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elseif (!empty($_FILES['fileUpload']['name']) AND $_FILES['fileUpload']['error'] != 0){
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$errors[] = Tools::displayError('An error occurred during the file upload');
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}
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elseif (!empty($_FILES['fileUpload']['name']) AND !in_array(substr($_FILES['fileUpload']['name'], -4), $extension) AND !in_array(substr($_FILES['fileUpload']['name'], -5), $extension)){
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$errors[] = Tools::displayError('Bad file extension');
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}
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else
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{
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if ((int)($cookie->id_customer))
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$customer = new Customer((int)($cookie->id_customer));
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else
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{
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$customer = new Customer();
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$customer->getByEmail($from);
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}
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if($id_contact == 9){
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$id_order_state = Order::getCurrentIdState((int)Tools::getValue('id_order'));
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if($id_order_state && in_array($id_order_state, array(4,17,5))) {
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Tools::redirectLink('modules/ant_support_form/support.php?id_contact=1&id_order='.Tools::getValue('id_order'));
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}
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}
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$contact = new Contact($id_contact, $cookie->id_lang);
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if (!((
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$id_customer_thread = (int)Tools::getValue('id_customer_thread')
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AND (int)Db::getInstance()->getValue('
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SELECT cm.id_customer_thread FROM '._DB_PREFIX_.'customer_thread cm
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WHERE cm.id_customer_thread = '.(int)$id_customer_thread.' AND token = \''.pSQL(Tools::getValue('token')).'\'')
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) OR (
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$id_customer_thread = (int)Db::getInstance()->getValue('
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SELECT cm.id_customer_thread FROM '._DB_PREFIX_.'customer_thread cm
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WHERE cm.email = \''.pSQL($from).'\' AND cm.id_order = '.(int)(Tools::getValue('id_order')).'')
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)))
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{
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$fields = Db::getInstance()->ExecuteS('
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SELECT cm.id_customer_thread, cm.id_contact, cm.id_customer, cm.id_order, cm.id_product, cm.email
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FROM '._DB_PREFIX_.'customer_thread cm
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WHERE email = \''.pSQL($from).'\' AND ('.
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($customer->id ? 'id_customer = '.(int)($customer->id).' OR ' : '').'
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id_order = '.(int)(Tools::getValue('id_order')).')');
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$score = 0;
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foreach ($fields as $key => $row)
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{
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$tmp = 0;
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if ((int)$row['id_customer'] AND $row['id_customer'] != $customer->id AND $row['email'] != $from)
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continue;
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if ($row['id_order'] != 0 AND Tools::getValue('id_order') != $row['id_order'])
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continue;
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if ($row['email'] == $from)
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$tmp += 4;
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if ($row['id_contact'] == $id_contact)
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$tmp++;
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if (Tools::getValue('id_product') != 0 AND $row['id_product'] == Tools::getValue('id_product'))
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$tmp += 2;
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if ($tmp >= 5 AND $tmp >= $score)
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{
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$score = $tmp;
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$id_customer_thread = $row['id_customer_thread'];
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}
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}
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}
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$old_message = Db::getInstance()->getValue('
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SELECT cm.message FROM '._DB_PREFIX_.'customer_message cm
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WHERE cm.id_customer_thread = '.(int)($id_customer_thread).'
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ORDER BY date_add DESC');
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if ($old_message == htmlentities($message, ENT_COMPAT, 'UTF-8'))
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{
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$smarty->assign('alreadySent', 1);
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$contact->email = '';
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$contact->customer_service = 0;
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}
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if (!empty($contact->email))
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{
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if (Mail::Send((int)($cookie->id_lang), 'contact_form', Mail::l('Your message has been correctly sent'), array('{message}' => stripslashes($message)), $from)) {
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$smarty->assign('confirmation', 1);
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} else {
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$errors[] = Tools::displayError('An error occurred while sending message.');
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}
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// local
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// $smarty->assign('confirmation', 1);
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}
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if ($contact->customer_service)
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{
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if ((int)$id_customer_thread)
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{
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$ct = new CustomerThread($id_customer_thread);
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$ct->status = 'open';
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$ct->id_lang = (int)$cookie->id_lang;
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$ct->id_contact = (int)($id_contact);
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if ($id_order = (int)Tools::getValue('id_order')) {
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$ct->id_order = $id_order;
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}
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if ($id_products = Tools::getValue('id_products')) {
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$first_product = explode("_", $id_products[0]);
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$ct->id_product = (int)$first_product[0];
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}
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if (!isset($customer->id) || !$customer->id){
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$ct->id_customer = 0;
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}
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$ct->update();
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}
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else
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{
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$ct = new CustomerThread();
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if (isset($customer->id))
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$ct->id_customer = (int)($customer->id);
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if ($id_order = (int)Tools::getValue('id_order')){
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$ct->id_order = $id_order;
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}
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if ($id_products = Tools::getValue('id_products')) {
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$first_product = explode("_", $id_products[0]);
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$ct->id_product = (int)$first_product[0];
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}
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$ct->id_contact = (int)($id_contact);
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$ct->id_lang = (int)$cookie->id_lang;
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$ct->email = $from;
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$ct->status = 'open';
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$ct->token = Tools::passwdGen(12);
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$ct->add();
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}
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if ($ct->id)
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{
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// adding (antadis) - linking reason and customer_thread
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if (Tools::getValue('id_reason')) {
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$id_reason = (int) Tools::getValue('id_reason');
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$reason = new Reason($id_reason);
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if ($reason->id !== null) {
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$reason->insertReasonCustomerThread((int) $ct->id);
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}
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}
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// adding (antadis) - linking productS and customer_thread
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if ($id_products = Tools::getValue('id_products')) {
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foreach ($id_products as $key => $val) {
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// Check if quantity field is set ( product_{product_id}_{product_attribute_id}_qty )
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$qty = 1;
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if (Tools::getValue('product_'.$val.'_qty')) {
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$qty = (int)Tools::getValue('product_'.$val.'_qty');
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}
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$p = explode("_", $val);
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// Check quantity in db
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if (($resultOld = Db::getInstance()->getRow('SELECT `product_return_quantity` FROM `'._DB_PREFIX_.'support_product_customerthread`
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WHERE `id_customer_thread` = '.(int)$ct->id.' AND `id_product_attribute` = '.(int)$p[1].' AND `id_product` = '.(int)$p[0])) !== false) {
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$qtyOld = $resultOld['product_return_quantity'];
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if ($qty > $qtyOld) {
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DB::getInstance()->execute('
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UPDATE `'._DB_PREFIX_.'support_product_customerthread` SET `product_return_quantity` = '.$qty.'
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WHERE `id_customer_thread` = '.(int)$ct->id.' AND `id_product_attribute` = '.(int)$p[1].' AND `id_product` = '.(int)$p[0]);
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}
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}
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// Insert new value
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else {
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DB::getInstance()->execute('
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INSERT IGNORE INTO `'._DB_PREFIX_.'support_product_customerthread`
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(`id_product`, `id_product_attribute`, `product_return_quantity`, `id_customer_thread`)
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VALUE
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('.(int)$p[0].', '.(int)$p[1].', '.$qty.','.(int)$ct->id.')
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');
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}
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}
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}
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$cm = new CustomerMessage();
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$cm->id_customer_thread = $ct->id;
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$cm->message = htmlentities($message, ENT_COMPAT, 'UTF-8');
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if (isset($filename) AND rename($_FILES['fileUpload']['tmp_name'], _PS_MODULE_DIR_.'../upload/'.$filename))
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$cm->file_name = $filename;
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$cm->ip_address = ip2long($_SERVER['REMOTE_ADDR']);
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$cm->user_agent = $_SERVER['HTTP_USER_AGENT'];
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if ($cm->add())
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{
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if (empty($contact->email)) {
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Mail::Send((int)($cookie->id_lang), 'contact_form', Mail::l('Your message has been correctly sent'), array('{message}' => stripslashes($message)), $from);
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}
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$smarty->assign('confirmation', 1);
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}
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else
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$errors[] = Tools::displayError('An error occurred while sending message.');
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}
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else
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$errors[] = Tools::displayError('An error occurred while sending message.');
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}
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Module::hookExec('ant_alert', array('id_contact' => (int)($id_contact)));
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Module::hookExec('ant_alerthack', array(
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'email' => $from,
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'id_customer' => (isset($customer->id)?$customer->id:false),
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'message' => $message
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));
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if (count($errors) > 1)
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array_unique($errors);
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}
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}
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$email = Tools::safeOutput(Tools::getValue('from', ((isset($cookie) AND isset($cookie->email) AND Validate::isEmail($cookie->email)) ? $cookie->email : '')));
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$smarty->assign(array(
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'errors' => $errors,
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'message' => html_entity_decode(Tools::getValue('message')),
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'contacts' => Contact::getContacts((int)($cookie->id_lang)),
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'email' => $email,
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'fileupload' => Configuration::get('PS_CUSTOMER_SERVICE_FILE_UPLOAD')
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));
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if ($id_customer_thread = (int)Tools::getValue('id_customer_thread') AND $token = Tools::getValue('token')) {
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$customerThread = Db::getInstance()->getRow('
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SELECT cm.* FROM '._DB_PREFIX_.'customer_thread cm
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WHERE cm.id_customer_thread = '.(int)$id_customer_thread.' AND token = \''.pSQL($token).'\'');
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$smarty->assign('customerThread', $customerThread);
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}
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if (isset($_GET['id_contact']) && is_numeric($_GET['id_contact'])) {
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$id_contact = $_GET['id_contact'];
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$contact = new Contact((int) $id_contact, $lang);
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if (Validate::isLoadedObject($contact)) {
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// A changer selon id_contact
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switch ($id_contact) {
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case '1':
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$allow_product = true;
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$allow_order = true;
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$allow_file = false;
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break;
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case '2':
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$allow_order = true;
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$allow_product = false;
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$allow_file = true;
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break;
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case '9':
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$allow_order = true;
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$allow_product = false;
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$allow_file = false;
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break;
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default:
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$allow_product = false;
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$allow_order = false;
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$allow_file = false;
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break;
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}
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$smarty->assign(array(
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'id_contact' => $id_contact,
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'allow_product' => $allow_product,
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'allow_order' => $allow_order,
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'allow_file' => $allow_file,
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'subject' => $contact->name
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));
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if (isset($_GET['id_reason']) && is_numeric($_GET['id_reason'])) {
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$smarty->assign('id_reason', $_GET['id_reason']);
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} else {
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$reasons = Reason::getReasons(array('id_contact = '.(int)$id_contact));
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foreach ($reasons as $key => &$reason) {
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if (!$reason->visible) {
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unset($reasons[$key]);
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}
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}
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$smarty->assign('reasons', $reasons);
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}
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}
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} else {
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/*$reasons = Reason::getReasons();
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foreach ($reasons as $key => &$reason) {
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if (!$reason->visible) {
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unset($reasons[$key]);
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}
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}
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$smarty->assign('reasons', $reasons);*/
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}
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$_POST = array_merge($_POST, $_GET);
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require_once(dirname(__FILE__).'/../../header.php');
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echo Module::display(dirname(__FILE__), 'support.tpl');
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require_once(dirname(__FILE__).'/../../footer.php');
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